Refund Policy

CHALONG MAYE sells digital products that are delivered electronically.

Because digital files can be accessed or downloaded immediately after successful purchase, refund eligibility may be limited once access has been provided. However, we will review requests involving duplicate charges, technical delivery failures, incorrect file delivery or other genuine order issues.

To request review, contact contact@chalongmayellc.com with the email used at checkout and your order number when available.

This policy does not remove or restrict mandatory consumer rights that apply under relevant law.